Opportunities at Craft portfolio companies


Manager, Software Engineering (Salesforce)



Software Engineering, Sales & Business Development
United States · Remote
Posted on Thursday, April 27, 2023

Remote In: CA, CO, CT, Washington DC, FL, GA, IA, IL, IN, KS, LA, MA, MD, NC, NJ, NV, NY, OR, TX, UT, VA, VT, WA

AgentSync Manage is a managed package built on the Salesforce platform, leveraging many aspects of the current platform and pushing the edges of what is possible within the ecosystem. We treasure customer experience, stability, and scalability as first-order principles. We are focused on simplifying the insurance industry using the power of the Salesforce platform, striving to create thoughtful, delightful user interfaces and seamless workflows. The complexities of the Salesforce platform and the insurance space create unique challenges in the scalability, testing, and release processes for the Manage product, and we need a strong manager to bring creativity and engineering best practices to the teams.

As a Software Engineering Manager on the team, you will be responsible for the success of the team and the Manage product as a whole. You will own the architecture of the Salesforce ecosystem while delivering on our most challenging projects, partnering closely with product and business owners. You’ll be a thought partner and innovation driver, partnering with product and engineering to drive truly exceptional customer experiences as well as engineering and quality best practices. By being a mentor and strong coach, you will elevate the collective potential output of the team on a daily basis, and ensure we predictably deliver a high-quality, scalable product.

What you’ll do:

  • Manage a small team of Salesforce engineers building a best-in-class product
  • Get hands on with coding, architecture and technical designs, targeting around 50% of your time for technical work
  • Partner with product to develop a deep understanding of the customer experience and lead the team in building products that delight customers
  • Provide technical leadership for the team, coaching engineers on architecture, quality and engineering best practices, as well as encouraging a strong customer-love mindset
  • Mentor team members to elevate their technical, communication and leadership skills
  • Collaboratively design, support and maintain best practices around security, scalability, quality, and operability principles
  • Collaborate closely and effectively cross-team to ensure features meet stakeholder expectations; proactively remove blockers for the team
  • Serve as a conduit for communication between your team and the rest of the organization on project progress and timelines; facilitate the resolution of roadblocks

Your experience:

  • 4+ years of experience with Salesforce development (APEX, and Aura or LWC) and building scalable Salesforce architectures for large data volumes and/or complex data integrations
  • Experience managing a team of engineers or a desire to move into management with strong leadership experience in your past
  • Skilled in performance management, having difficult conversations, and coaching others in improving their skills
  • Significant experience creating integrations between Salesforce and both external and internal APIs
  • Structured and well-organized work cadence with comfort tackling complexity and ambiguity
  • Proactive and passionate about solving problems and delivering results in challenging situations
  • You enjoy working on a collaborative, learning-oriented team
  • A strong track record of problem solving and a “roll up your sleeves” mentality
  • Experience managing a team or working as an engineer on a product that is external customer-facing is a plus
  • Experience with other object-oriented programming languages is a plus
  • Salesforce Platform Developer I and II Certifications a plus

Don’t meet every single requirement?
At AgentSync we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

About us:

AgentSync is a powerful, easy-to-use Compliance as a Service solution, directly integrating regulatory database sources of truth (i.e. NIPR, FINRA) with core business systems (i.e. Salesforce) so we can automate the critical business processes associated with these compliance requirements.

We’re a new-school solution tackling an age-old, ubiquitous problem with smart technology and automation in a market full of inefficient, high-cost solution options - spreadsheets, manual processes, legacy software, more headcount, outsourcing, etc.


In accordance with Colorado law, the following represents AgentSync’s reasonable estimate of the range of possible compensation for this role, if hired in Colorado.

Denver/Boulder Metro

$165k - $215k + Annual Bonus

Additionally, this role is eligible to participate in AgentSync’s equity program.

100% Company Paid Healthcare Insurance (for you and dependents)

  • Medical
  • Dental
  • Vision

Financial Benefits

  • 401(k) retirement savings plan

Other Benefits

  • Unlimited PTO
  • 11 paid holidays per year
  • 12 weeks 100% paid parental leave and $4,000 return to work childcare stipend

Candidates: AgentSync Recruiting & Talent teams will only communicate with you using @agentsync.io email addresses. When you receive communication from AgentSync, check the email address domain to ensure you're connected with our team (and not a scammer!).