Opportunities at Craft portfolio companies


Product Designer



Product, Design
Posted on Wednesday, March 6, 2024

Arena is a tech company created in Silicon Valley with a mission to revolutionize the conversation AI industry. Companies using Arena include Disney, Red Bull, ESPN, Microsoft and Fox. We have +2,000 customers in 150 countries and with +550M users consuming our live chat per month. Arena has raised $16M from top-tier investors in Silicon Valley such as CRV, Craft Ventures, and Redpoint.

More about Arena on Techcrunch and VentureBeat.

Sometimes you're stuck in a job that doesn't make sense. Redesigning pages from ages ago, the user experience is miles away from what it's supposed to be. If you love a good challenge, enjoy solving meaningful design problems, and want to be a part of one of the fastest-growing AI startups in the Silicon Valley — then Arena is the company you're looking for.

What we're looking for:

Arena is seeking a Senior Product Designer that uses a collaborative, user-centric approach to tackle complex problems and own the end-to-end design process for major features and iterations.

You are:

  • You are a storyteller. You promote the vision for the product and achieve it through design explorations, documentation, and presentations
  • You take action. You use your years of experience to quickly move projects forward, using domain expertise, establishing principles, and conducting research
  • Solve complex design problems across the web and mobile devices
  • Collaborate with product owners/managers to give shape to roadmap items
  • Find opportunities for improving customer experience and propose new features/solutions and validate assumptions through research
  • Ability to quickly explore and derive approaches early in the design phase through, sketches, flows, wireframes, prototypes, and enabling better estimation of the projects
  • An advocate of design systems. You can utilize existing design systems and standards while working to improve them
  • Work with engineering to deliver and validate the final product
  • You must have expertise in conducting usability tests
  • Ability to negotiate estimates, consider your ideas, and accommodate feature requests

You will:

  • Design across many mediums, from mobile to desktop
  • Create and collaborate on the product vision with leadership
  • Work with essential design, product and engineering partners
  • Influence design practices team operations within a fully remote team
  • Apply domain expertise and research to keep work moving forward


  • 3+ years of relevant design experience
  • You have a portfolio or use cases that shows work you were directly responsible for
  • Experience as a primary contributor to multiple high-impact projects
  • Advocate the customer's perspective
  • A collaborative mindset, with experience working across teams and forging partnerships
  • A fluent understanding and ability to design within Figma
  • Deep understanding of dashboards for B2B enterprise SaaS products
  • Familiarity with CSS/Javascript
  • A passion for building user-focused products that solve important problems
  • Fluency in English


🔥 Be a part of the team in Silicon Valley and join a global team
🗺 Work remotely and visit the HQ in San Francisco, California
💪 A team of exceptional engineers
💶 Competitive salary package & benefits
✨ Company equity
⛱️ 4 weeks of paid time-off
📖 A generous Learning and Development budget
🚀 Key moment to join Arena in terms of growth and opportunities
💻 Ability to put your stamp on an innovative product
📚 Fast-learning environment, entrepreneurial and strong team spirit
🌍 Multiple nationalities: cosmopolite & multi-cultural mindset
💆‍♀️ Our people matter, work-life balance is important at Arena