Street Team Associate

Bird is on a mission to bring environmentally friendly transportation to everyone. Our products, services, and people share one common goal: to make cities more livable by reducing gas-powered car usage, lowering carbon emissions, and improving the safety of all road users.

We are relentless in our pursuit of better—for our riders, for our partners, for our employees, and for future generations. Our award-winning electric vehicles help millions of riders take carbon-free trips in more than 400 cities globally. And our teams push boundaries and challenge the status quo in pursuit of a brighter future.

Job Summary:

We seek a dedicated Operations Specialist to join our dynamic team at Bird through our trusted staffing partner, TalentBurst, to support operations and logistics with fleet deployment and other tasks.

As a Street Team Associate, you’ll be the face of our operations on the ground in Atlanta. This dedicated role is focused on proactively managing vehicle organization, improving rider engagement, and ensuring compliance with city parking regulations. Your efforts will directly enhance operational efficiency, reduce public complaints, and strengthen our partnerships with city stakeholders—especially ahead of key regulatory milestones.

Key Responsibilities:

• Vehicle Organization & Rebalancing
• Ensure designated parking zones remain clear, organized, and in compliance with Atlanta city regulations.
• Proactively tidy up mis-parked vehicles in high-traffic areas.
• Rebalance and reposition out-of-nest vehicles to optimize rider access and visibility.
• Rider Engagement & Education
• Interact with riders in the field to provide support and education on proper parking behavior.
• Promote positive user habits that align with city compliance standards.
• Maintenance Monitoring & Reporting
• Identify and report minor maintenance or operational issues in the field (e.g., damaged vehicles, faulty kickstands).
• Communicate observed issues to the operations team for follow-up.
• Data Collection & Field Insights
• Collect observational data on parking patterns, high-demand areas, and rider behavior.
• Provide feedback to support continuous improvement in operations and city collaboration.

Qualifications:

• Prior experience in field operations, customer service, or logistics preferred
• Strong communication skills and a proactive, problem-solving mindset
• Ability to work independently and manage time effectively
• Familiarity with micromobility or transportation systems is a plus
• Comfortable working outdoors and on foot for extended periods

Benefits & Perks:

• Competitive hourly wage
• Flexible work schedule aligned with peak demand periods
• Opportunity to impact city infrastructure and sustainability efforts
• Be part of a mission-driven team focused on urban mobility innovation

Culture at Bird

We're an ambitious, smart and open-minded team that is passionate about our mission. Each day is unlike the last, as we’re constantly moving forward, challenging each other, and working together to create the future of micro-mobility.

Perks up

As an employee of TalentBurst, you enjoy the benefits they offer. At Bird, you’ll be able to help with our mission to bring environmentally friendly transportation to everyone!

Bird is the world

Bird stands for a culture of inclusion. We celebrate different backgrounds, experiences, and perspectives —encouraging everyone to bring their authentic selves to work. We have a diverse environment that empowers our team to feel comfortable when they voice their opinions. For these reasons and more Bird is a proud equal employment opportunity employer. We welcome everyone regardless of their race, color, religion, sex, national origin, age, disability, veteran status, or genetics, and we are dedicated to providing an inclusive, open, and diverse work environment.

Sound like a place you’d like to work? Sweet. Let’s chat.