Opportunities at Craft portfolio companies


Senior Product Designer



Product, Design
Palo Alto, CA, USA
Posted on Tuesday, January 9, 2024

BitGo is the leader in digital asset financial services, providing institutional investors with liquidity, custody, and security solutions. Founded in 2013, BitGo pioneered the multi-signature wallet and is the first digital asset company to focus exclusively on serving institutional clients. Active in both centralized and decentralized finance, BitGo offers market leading trading, lending, and borrowing services through its prime brokerage services and acts as the custodian for WBTC, the leading global stablecoin for Bitcoin. In 2020, BitGo launched BitGo Portfolio and Tax, providing clients with a full-stack solution for digital assets. In 2018, it launched BitGo Trust Company, the first qualified custodian purpose-built for storing digital assets. BitGo processes approximately 20% of all global Bitcoin transactions, and supports over 600 coins and tokens. BitGo provides the security and operational backbone for more than 1500 institutional clients in 50 countries, including many regulated entities and the world’s top cryptocurrency exchanges and platforms. BitGo is backed by Goldman Sachs, Craft Ventures, Digital Currency Group, DRW, Galaxy Digital Ventures, Redpoint Ventures, and Valor Equity Partners.

We are looking to hire a full-time Senior Product Designer, reporting to our Head of Design, to help build the future of BitGo’s Wallet Services. You will help develop novel features for our platform starting with definition and vision through to execution and launch. You are a passionate user advocate and able to balance business goals with proven user needs. You will need to be self-motivating and able to excel at juggling multiple projects in a startup environment. This is an opportunity to join a bold and passionate team working on unique product challenges that will shape the future of decentralized finance services.


  • You will lead digital product design projects from research to conception to launch
  • Participate in all aspects of the design process (research, ideation, design, and user testing)
  • Convey user needs through personas, journey maps, user flows, wireframes, and prototypes
  • Organize and lead workshops, design reviews, user interviews, and internal lessons
  • Collaborate with multidisciplinary teams and advocate for design excellence
  • Maintain and evolve toolkits, design systems, and brand collateral
  • Contribute to the overall growth, productivity, and culture of the BitGo design team


  • 5+ years of experience designing web-based and mobile software
  • Deep understanding of the product design process, design thinking, design tools, and methodologies
  • Ability to build user empathy and translate business understanding into beautiful, intuitive designs
  • Humble yet able to defend design decisions using data, a solid design philosophy, and creative process
  • A knack for visualizing complex data or user processes through diagrams and elegant interfaces
  • Strong command of layout, iconography, typography, and information architecture
  • A passion for exploring new design methods, processes, tools, and emerging technologies
  • Portfolio showcasing case studies and process behind your design solutions

Nice to have:

  • Experience working in and passion for digital assets and Web3 technologies
  • Participate in the greater design community through speaking, writing, hosting events, and showcasing work
  • Knowledge of front-end development languages such as HTML, CSS, JavaScript, React, etc.
  • Experience building UI libraries and managing design systems

Not all applicants will have skills that match a job description 100%. BitGo values diverse experiences in all industries. We are consistently looking for people with different perspectives.

Why Join BitGo?

Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. Join a team of great people who strive for excellence and personify our corporate values of ownership, craftsmanship, and open communication. We are looking for new colleagues who bring innovative ways of thinking and problem solving, and who want risks to be part of the team that changes the world’s financial markets.

Here are some of the benefits* of working at BitGo:

  • Competitive base salary, bonus and stock options
  • 100% company paid health insurance for employee, partner and dependents
  • Up to 4% 401k company match
  • Paid parental leave, Paid vacation
  • Free commuter/parking pass; 5 min from Caltrain
  • Free custom lunches, dinners and snacks
  • Computer equipment and workplace furniture to suit your needs
  • Great colleagues and inspiring startup environment
  • *Benefits may vary based on location

Cryptocurrencies are the most disruptive change the financial services industry has seen in years. Join us and you’ll be able to look back and say you were part of the team that transformed investing.

Pay Transparency Notice: Depending upon your leveling and location, the compensation for this role averages between $150,000 - $180,000 USD base salary. Equity, an annual performance bonus and the benefits outlined below are also a part of this role's package.