Opportunities at Craft portfolio companies


Head of Retail Compliance



New York, NY, USA
Posted on Friday, March 15, 2024

BitGo is the leader in digital asset financial services, providing institutional investors with liquidity, custody, and security solutions. Founded in 2013, BitGo pioneered the multi-signature wallet and is the first digital asset company to focus exclusively on serving institutional clients. Active in both centralized and decentralized finance, BitGo offers market leading trading, lending, and borrowing services through its prime brokerage services and acts as the custodian for WBTC, the leading global stablecoin for Bitcoin. In 2020, BitGo launched BitGo Portfolio and Tax, providing clients with a full-stack solution for digital assets. In 2018, it launched BitGo Trust Company, the first qualified custodian purpose-built for storing digital assets. BitGo processes approximately 20% of all global Bitcoin transactions, and supports over 600 coins and tokens. BitGo provides the security and operational backbone for more than 1500 institutional clients in 50 countries, including many regulated entities and the world’s top cryptocurrency exchanges and platforms. BitGo is backed by Goldman Sachs, Craft Ventures, Digital Currency Group, DRW, Galaxy Digital Ventures, Redpoint Ventures, and Valor Equity Partners.

BitGo is looking to hire a dynamic Head of Retail Compliance who will report directly to our Chief Compliance Officer. This is a great opportunity for an experienced Retail Compliance leader who is interested in building in the future of finance.


  • Work with CCO in assessing, overseeing, and improving the risk management and compliance practices for retail crypto trading and custody
  • Work with Sales, Product and Operations personnel to identify compliance risks and establish appropriate controls.
  • Monitor developments in financial regulation and considers implications for compliance;
  • Participates in the review of new products, services and implementation plans
  • Design, revise and continually update policies and procedures to meet ongoing regulatory requirements and current business operational needs
  • Develop presentations to Senior Management, various risk committees and the Board of Directors
  • Stay abreast of regulatory developments and internal compliance procedures
  • Develop strategies and plans for implementation of new regulations, comply with evolving requirements, oversee the integration of new processes, and engage effectively with internal and external stakeholders

Skills and Experience

  • Strong project management skills, with the ability to work successfully with others at all levels in order to implement compliance and risk management solutions from a practical perspective; Analytical skills, positive attitude, listening and problem-solving skills
  • Strong interpersonal skills, maturity, and good judgment, with the capability of communicating with a diverse range of individuals in the corporate structure
  • Experience and success working with regulators
  • Understanding of the current and evolving landscape of regulatory compliance and risk management for global financial technology and crypto companies
  • Willingness to travel when necessary and work closely with individuals in regional offices;
  • Detail oriented, hands-on, roll up sleeves approach (Player/Coach role)
  • Subject matter expert with 7 plus years as a retail compliance officer in brokerage, banking or trust services
  • Previous experience at a Crypto firm a plus
  • Extensive experience with retail AML, KYC and surveillance
  • Basic Knowledge of blockchain analytics a plus.
  • Accuracy and attention to detail; organized and reliable
  • Extremely high sense of urgency when servicing external and internal clients

Why Join BitGo?

Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. Join a team of great people who strive for excellence and personify our corporate values of ownership, craftsmanship, and open communication. We are looking for new colleagues who bring innovative ways of thinking and problem solving, and who want risks to be part of the team that changes the world’s financial markets.

Here are some of the benefits* of working at BitGo:

  • Competitive base salary, bonus and stock options
  • 100% company paid health insurance for employee, partner and dependents
  • Up to 4% 401k company match
  • Paid parental leave, Paid vacation
  • Computer equipment and workplace furniture to suit your needs
  • Great colleagues and inspiring startup environment
  • *Benefits may vary based on location

Pay Transparency Notice: Depending upon your leveling and location, the compensation for this role averages between $155,000 - $175,000 USD base salary. Equity, an annual performance bonus and the benefits outlined below are also a part of this role's package.