Opportunities at Craft portfolio companies


Operations Team Lead (Maternity Leave Replacement with Potential for Permanent Position)



Washington, DC, USA · Tel Aviv-Yafo, Israel
Posted on Monday, June 17, 2024


Candex is a rapidly growing private global B2B fintech company on a mission to reshape the way businesses transact. Our tech-based solution makes purchasing fast and easy for enterprise buyers. Recognized in the ProcureTech 100 for Procurement Innovation, our SaaS Platform and accompanying services completely transform the buying experience for large companies around the globe. Buyers enjoy the simplicity of Candex for their purchases, vendors get paid faster, and procurement teams love the increased control they gain over purchases — Everyone wins!

We serve companies in the Global 2,000 and our existing clients include some of the world’s biggest corporations. We’ve raised over $85M from leading investors including Goldman Sachs, JP Morgan, American Express, Altos, Craft, and NFX. Available in almost 50 countries, Candex is expanding our already robust footprint and is looking for ambitious, fun people to join us on our mission to revolutionize the way businesses engage and pay their suppliers.

Position Overview

We are seeking a qualified Operations Team Leader to join our finance team (maternity leave replacement).

This is an opportunity to be one of the early hires to the Candex Finance team and make a significant impact at a rapidly growing multinational fintech company.

This is a key role in delivering supreme support and service to our team members and customers. You will be a valuable resource throughout the invoicing and payment process and a crucial point of contact for our customers.

As a team leader, you will be the contact point for all team members, so your communication skills should be excellent. You should also be able to act proactively to ensure smooth team operations and effective collaboration. If you have excellent interpersonal and communication expertise, strong writing and analytical skills and a desire to leverage your knowledge of fintech and payments; this opportunity is a perfect fit.

You will report to the Finance Operations Manager.


  • Create an inspiring team environment with an open communication culture
  • Delegate tasks and set deadlines for your internal team
  • Discover training needs and provide coaching
  • Set clear team goals and motivate team members
  • Monitor team performance and report on metrics
  • Provide guidance to new customers to ensure they are on-boarded successfully
  • Work with customers to correct payment details provided or to obtain any missing information
  • Handle team and customer support related to the entire invoice and payment process.


  • Undergraduate Bachelor’s degree in economics/finance/accounting is preferred
  • Proven work experience as a team leader or supervisor
  • Excellent communication and leadership skills
  • Fluent English language skills – written and verbal – a must
  • At least five years of experience in fintech or hi-tech industries, preferably in financial operations, purchasing operations, customer support, invoicing, or billing.
  • Organizational and time-management skills
  • Able to accommodate global working hours - Mon-Thurs 11am-8pm, Fri 10am-6pm
  • Impressive interpersonal and communication skills
  • Strong computer skills with advanced Excel skills
  • Outstanding attention to detail, with an ability to spot numerical errors
  • Highly organized with the ability to multitask and work under pressure
  • Tech savvy and the ability to pick up new technology quickly

Equal Opportunity Employer

Studies indicate that individuals from marginalized backgrounds, including women, often choose to apply for positions only when they fulfill all listed requirements. However, if you find that this role resonates with you even though you don't match every criterion, we strongly encourage you to get in touch with us. Our commitment to being an equal opportunity employer drives us to cultivate a workplace that celebrates diversity and inclusivity, embracing individuals from various backgrounds. Our hiring process prioritizes skills and abilities, and our wide-reaching outlook is something we take great pride in. Feel free to reach out!