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LMS Administrator

ClickUp

ClickUp

Administration
Philippines
Posted on Wednesday, January 17, 2024

ClickUp is the world’s only all-in-one productivity platform that flexes to the way people want to work. It replaces all individual workplace productivity tools with a single, unified platform that includes project management, document collaboration, whiteboards, spreadsheets, and role-based AI tools. Our dedication to enhancing productivity has earned us recognition on prestigious lists including the Forbes Cloud 100, Fast Company's Most Innovative Companies, Inc. Power Partners and #1 on two of G2's Best Software Products Lists for 2023 - #1 Project Management Product and #1 Collaboration and Productivity Product. With our headquarters based in San Diego and a rapidly expanding global presence, we are shaping the future of work. Join our team at ClickUp, one of the fastest-growing SaaS companies worldwide, and help millions of users be more productive - saving them at least one day every week. 🦄

ClickUp is on a mission to make the world more productive. We're the breakout momentum leader in every G2 category we're in and ready to take off! Our app is the first of its kind that works for everyone from families to Fortune 500 companies. We scaled without a dollar spent on sales or marketing and now have over 200,000 teams on our platform.
In the Systems Administrator role, you will join ClickUp to make an impact in Customer Enablement in the Solutions Organization. As the Systems Administrator you will own backend management of the our Learning Management System (Skilljar), our Demo Services environment (ClickUp), and other Solution and Enablement oriented systems. If you are someone who is looking for an exciting opportunity to jump in right away and work with several departments to refine an excellent training program, we are looking forward to meeting with you!
In this dynamic and rapidly evolving digital landscape, the seamless coordination and efficient management of tasks and projects have become paramount. This role will be instrumental in assisting and empowering ClickUp, a cutting-edge productivity platform, to thrive and provide top-notch solutions. While your expertise will be utilized by ClickUp, Leap will serve as your Employer of Record in the Philippines. This unique collaboration will create an environment where your talent can truly shine, making a significant impact on the productivity and success of ClickUp's operations.
Responsibilities:
  • Maintain a comprehensive knowledge base of different system features, limitations and processes
  • Manage reporting needs across our different managed systems to help provide insights back to leadership on trends and opportunities.
  • Update learning paths, courses, and general content in LMS
  • Ensure our customers have the best experience while using our LMS
  • Generate metrics for monthly and quarterly reporting
  • Manage certification and course settings in LMS
  • Build and manage badging and gamification in LMS
  • Manage and update email communications from LMS
  • Partner with vendor (Skilljar) to scale LMS and become an expert on all existing and new features and capabilities

Qualifications:

  • 2+ years of LMS Admin
  • Strong organizational and project management skills
  • Strategic with analytics and customer feedback in helping identify opportunities and impacts of learning content
  • Experience with HTML
  • Experience building from the ground up in a hyper-growth startup
  • Ability to troubleshoot and solve complex problems
  • Strong communication skills & ability to partner with different departments
  • Strong attention to detail

#LI-Remote

ClickUp was founded on a culture of hard work, consistent growth, and a desire to break norms. We’re a values-driven company and hire based on ambition, merit, and a willingness to do what it takes to succeed. We don’t care where you’re from, what you look like, or who you’re in a relationship with—we hire the best people for the job, and create an environment that supports employees on their journey to do the most exciting work of their lives! ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

ClickUp collects and processes personal data in accordance with applicable data protection laws. If you are a European Job Applicant, see our privacy policy for further details.