Opportunities at Craft portfolio companies


Strategic Solutions Engineer



Posted on Thursday, July 4, 2024

ClickUp is the world’s only all-in-one productivity platform that flexes to the way people want to work. It replaces all individual workplace productivity tools with a single, unified platform that includes project management, document collaboration, whiteboards, spreadsheets, and AI. Our dedication to enhancing productivity has earned us recognition on prestigious lists including the Forbes Cloud 100, Fast Company's Most Innovative Companies, Inc. Power Partners and #1 on two of G2's Best Software Products Lists for 2023 - #1 Project Management Product and #1 Collaboration and Productivity Product. With our headquarters based in San Diego and a rapidly expanding global presence, we are shaping the future of work. Join our team at ClickUp, one of the fastest-growing SaaS companies worldwide, and help millions of users be more productive - saving them at least one day every week. 🦄

This is a once-in-a-lifetime opportunity to join a pre-IPO startup focused on saving people time and making the world more productive!
ClickUp is looking for an experienced solutions engineer to serve as a technical partner to our Sales organization for bringing in net new customers, expanding existing accounts, and accelerating our revenue growth. The ideal candidate is a strong strategic thinker, is a skilled presenter, is adept at advising and influencing customers on new ways of working, and has enough technical aptitude to figure out solutions for any technical challenges clients experience.
Teamwork is vital to how ClickUp operates and a significant portion of your responsibilities will include working closely with Managers to understand and coordinate team needs. You should be able to work independently with little supervision, and also enjoy a fast paced and collaborative work environment. It is important that you are able to manage a range of tasks and prioritize their responsibilities, and meet deadlines with urgency and optimism.
The Role:
  • Partner with Sales to deliver exceptional solution presentations that explain and sell our products and integrations, for both prospective and current clients.
  • Drive and own the technical evaluation, including discovery, custom demonstrations, working sessions, technical Q&A, proof of value, integration scoping, and final value presentation.
  • Design, develop, deploy, and manage memorable customer-specific proof of value (PoV) projects that help influence decision outcomes.
  • Assist with the functional and technical elements of RFPs.
  • Stay current on new feature releases and maintain updated demo spaces for sales.
  • 5+ years pre-sales experience selling to Enterprise clients and a combined 8+ years in a customer facing role with technology.
  • A skilled presenter and masterful storyteller, who is able to convey value during any interaction with a customer.
  • Strong customer-facing skills including the ability to influence technical and executive audiences towards the desired outcome.
  • Creative problem solver with an eagerness to learn new technologies and sufficient technical background to assist with lightweight custom solutions.
  • Hands-on experience with integration platforms (Unito, Workato, Zapier, Integromat), web services, and APIs.
  • Prefer candidates with prior experience in project management, portfolio management, and/or collaborative work management.


Unsure if you meet all the qualifications of this job description but are deeply excited about the role? We hire based on ambition, grit, and a passion for improving the way people work. If you think ClickUp is the company for you, we encourage you to apply!

ClickUp was founded on a culture of hard work, consistent growth, and a desire to break norms. We’re a values-driven company and hire based on ambition, merit, and a willingness to do what it takes to succeed. We don’t care where you’re from, what you look like, or who you’re in a relationship with—we hire the best people for the job, and create an environment that supports employees on their journey to do the most exciting work of their lives! ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

ClickUp collects and processes personal data in accordance with applicable data protection laws. If you are a European Job Applicant, see our privacy policy for further details.

Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.