Staff Solutions Consultant
ClickUp
Location
United States of America
Employment Type
Full time
Location Type
Remote
Department
Customer Experience
Compensation
- $175K – $220K
Salary and Benefits
At ClickUp, we believe in transparency and fairness in compensation. The range displayed reflects the minimum and maximum target salaries for the position across all US locations. Please note that the actual compensation for this position may vary and is dependent on factors such as geographic location, interview performance, years of experience, education level, and specific skills. We encourage candidates to discuss compensation expectations during the interview process to ensure alignment with their qualifications and our company’s compensation philosophy.
This position is eligible for the following benefits and perks:
Equity
401k
Health, Dental, and Vision insurance
Spending accounts
Life & Disability
Paid parental leave
Flexible paid time off
Enhanced employee assistance program
Employee wellness stipend
Professional development stipend
At ClickUp, we’re not just building software. We’re architecting the future of work! In a world overwhelmed by work sprawl, we saw a better way. That’s why we created the first truly converged AI workspace, unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI, empowering millions of teams to break free from silos, reclaim their time, and unlock new levels of productivity. At ClickUp, you’ll have the opportunity to learn, use, and pioneer AI in ways that shape not only our product, but the future of work itself. Join us and be part of a bold, innovative team that’s redefining what’s possible! 🚀
ClickUp is seeking a Staff Solutions Consultant to own presales engagements for commercial and enterprise customers. This role focuses on designing scalable, outcome-driven solutions that embed AI and AI Agents directly into how work is structured, executed, and governed inside ClickUp.
You will partner closely with Account Executives, Solutions Engineers, and delivery teams to translate operational challenges into practical, adoptable workflows that are ready for implementation.
The Role
Lead structured discovery sessions and workshops with business, technical, and executive stakeholders to understand workflows, systems, constraints, success metrics, and AI readiness
Document current state processes, decision points, and handoffs, identifying where ClickUp and AI Agents can support customer requirements and improve execution
Map system touchpoints, integrations, and data dependencies required to support reliable AI-powered workflows and agent context
Design ClickUp solution architectures that combine workflows, automations, integrations, and AI Agents to support customer business objectives
Configure and validate workflows, automations, data synchronization, and agent behaviors to ensure solutions are scalable, governable, and aligned to real operating models
Build prototypes and demo environments that showcase AI-assisted workflows in realistic customer scenarios
Quantify value and develop business cases highlighting efficiency gains, cycle time reduction, cost avoidance, and tool consolidation enabled by AI-powered workflows
Author and own Statements of Work, including scope, phases, deliverables, success criteria, assumptions, risks, dependencies, and commercial structure
Partner with Account Executives and delivery teams on resource planning and sequencing to ensure AI Agent implementations are realistic, achievable, and clearly understood
Qualifications
Bachelor’s degree in Computer Science, Engineering, Information Systems, Finance, Business Analytics, or a related technical discipline, or equivalent practical experience
6–8+ years of experience in solution consulting, presales, enterprise implementation, or workflow and process consulting roles
Demonstrated ability to design and defend AI-enabled workflows that combine structured data, automations, integrations, and AI Agents in real customer environments
Strong experience with prompt engineering, including agent role definition, constraint setting, structured outputs, and failure handling within production workflows
Hands-on experience designing or deploying AI-assisted systems, including agent context definition, data grounding, and workflow orchestration
Understanding of common AI failure modes, including hallucination, context drift, and reliability constraints, and how structured data and governance mitigate them
Proven experience owning, authoring, and negotiating Statements of Work and commercial scopes for custom professional services engagements
Ability to operate comfortably in ambiguity and translate emerging AI capabilities into practical, adoptable solutions
Unsure if you meet all the qualifications of this job description but are deeply excited about the role? We hire based on ambition, grit, and a passion for improving the way people work. If you think ClickUp is the company for you, we encourage you to apply!
At ClickUp, we assess every candidate based on the potential impact they can have. We hire the best people for the job and support each person’s journey to build their boldest career.
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws.
If you are a European Job Applicant, see our privacy policy for further details.
-
If you are a Philippine Job Applicant, see our privacy policy and our Philippine Data Privacy Notice for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com email or through our official careers portal on clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to [email protected].
Compensation Range: $175K - $220K