Opportunities at Craft portfolio companies


Head of Revenue Operations & Strategy



San Francisco, CA, USA
Posted on Sunday, April 28, 2024

What you'll do:

  • Lead the revenue operations org

  • Program manage the execution of strategic initiatives in partnership with cross-functional partners (Product, Sales, Marketing, CS, Data Analytics, etc.)

  • Identifying opportunities to improve efficiency, productivity, and cost-effectiveness through process optimization and streamlining operations

  • Monitoring key performance indicators (KPIs) and operational metrics to track progress, identify areas for improvement, and make data-driven decisions

  • Collaborating with other executives and departments to ensure alignment and synergy across functions, fostering cross-functional communication and collaboration

  • Nurture and mentor the team, establishing clear goals and fostering a spirit of collaboration and innovation

Who you are:

  • 5+ years of experience in GTM Strategy, Business Operations, Sales Operations, or related roles at marketplaces or B2B SaaS companies

  • You have succeeded in high-growth teams (whether in tech, operations, strategy, consulting, banking, or a related experience), and you've led teams to achieve audacious goals

  • Excitement around leading and scaling the revenue Operations function, and eager to be hands-on in both strategy and execution

  • Bias towards action with the ability to quickly consider what long-term decisions must be made today and what can start as an MVP

  • A proven track record of concurrently managing multiple complex projects to completion within tight deadlines

  • Collaborate with Sales, Marketing, and CSM teams to identify revenue opportunities and develop pricing and packaging strategies

  • Partner with Finance and Executive Leadership to develop revenue forecasts, budgets, and strategic plans

  • Develop and communicate a clear revenue growth strategy aligned with the organization's business goals

  • You love thinking about problems from a fundamentals approach; you translate strategic vision into measurable success metrics and applicable plans

  • You back your decisions up with data, and you're comfortable pulling SQL or modeling in Excel (can maintain complex spreadsheets)

  • You're equally comfortable operating at 10,000 feet and 1 foot. You don't hesitate to get in the weeds and operate at the lowest level of detail, but you're just as comfortable thinking long-term and inspiring a team. No job is beneath you.

This role requires you to be in office 3x a week.

About CloudTrucks

CloudTrucks is a virtual trucking carrier in the multi-billion dollar trucking space. Core to this industry are over 3.5M truck drivers. They move more than 70% of all goods transported around the U.S., yet operate in a highly fragmented industry with huge opportunities for products, services and automation. We strive to deliver solutions that help truck drivers operate with much greater efficiency, increase their revenue, and offload business complexity. We are looking for uniquely exceptional people to join us on our journey as we massively scale into an industry-defining business.

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.