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Opportunities at Craft portfolio companies

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Product Manager

Eight Sleep

Eight Sleep

Product
New York, NY, USA
Posted on Nov 20, 2024

Eight Sleep is the world’s first sleep fitness company. Our mission is to fuel human potential through optimal sleep. We use innovative technology, detailed design, and proven science and data to personalize and improve each night for everybody—changing the way people sleep forever and for the better.

With our flagship product, the Pod, we are addressing critical sleep issues such as temperature regulation, bed elevation, snoring reduction, and the wake-up experience. Hundreds of thousands of customers around the world sleep better every night thanks to the Pod.

But we’re just getting started. We’re committed to developing more groundbreaking products to tackle additional sleep problems, changing the role sleep plays in our lives forever. We’re excited about the journey ahead and the impact we can make as we continue to innovate and expand our offerings to fulfill our mission.

We are backed by leading Silicon Valley investors like YC Combinator, Founders Fund, Valor, and Khosla Ventures, and we have been recognized as one of Fast Company’s Most Innovative Companies in 2018, 2022, and 2023.The Pod was also recognized two years in a row by TIME's “Best Inventions of the Year.” We currently sell the Pod in the United States, Canada, the United Kingdom, Europe, and Australia.

Before you apply

Eight Sleep is an intense environment: we’re demanding and ambitious, which means we ask a lot of ourselves and one another. This means fantastic learning, achievements, and career growth, but it also requires a significant commitment. Our dedication, drive, and intensity rivals those of Olympic athletes. At Eight Sleep, we have Kobe Bryant’s mamba mentality - we always aim to be at the best 1% of what we do. If you’re looking for a 9-5, this is not for you. Our employees report working up to 60 hours per week. If you want to be challenged and pushed harder than ever before, we invite you to apply.

The role

Eight Sleep is looking for an experienced mobile Product Manager to join our Product team. The ideal candidate has experience within a high-growth start-up that has shipped excellent mobile app products with small squad-like teams. We are looking for candidates with roots in product management who have experience working closely with designers and mobile engineers. We want someone with a high bar for product quality, technical prowess, and a passion for health tech and wellness.

The Product Manager will work directly with machine learning engineers, sleep science researchers, designers, and mobile engineers to build smart, autonomous experiences to ensure that our users have the best sleep biologically possible. You will drive forward the broader product vision while also staying in tune with user needs and preferences and scoping new features to address them.

We prefer someone based out of our NYC HQ.

How you’ll contribute

  • Partner with our product researchers to gather qualitative and quantitative customer research to deeply understand customer’s sleep needs and transform that into value-add user stories and product requirements

  • Work with complex data sets and to deliver seamless experiences around sleep and recovery

  • Write stories and sprint goals that clearly communicate key objectives. Develop, refine, prioritize and track implementation of requirements and new features

  • Conduct thorough QA on new app features, ensuring bug-free releases

  • Assess customer opportunities, prioritize initiatives, and make data and judgment driven trade-offs

  • Design and run A/B tests to learn about customer behavior, iterate, and optimize

  • Closely collaborate with and orchestrate efforts across functions and teams, including engineering, UX, analytics, research, and product marketing

  • Conceptualize, scope, define, and drive projects through the product life cycle

  • Communicate product details to senior management

  • Work cross-functionally with customer care and marketing teams to validate, launch, support, and monitor new features

  • Track and measure the success of each release, and feed those learnings back into the roadmap

What makes you successful

  • 3-5 years of experience in mobile Product Management, previous experience with mobile for hardware IoT products a plus

  • Experience working with designers, mobile engineers, product researchers, and product marketing teams

  • A proven track record of shipping high customer satisfaction consumer-oriented apps or services

  • Relentlessly resourceful, with the ability to make big things happen with very few resources

  • Excellent communication and organizational skills, attention to detail, and the ability to prioritize in a changing environment. Ability to innovate in complex, ambiguous situations

  • A passion for sleep, wellness, technology, and connected devices

Why join Eight Sleep?

Innovation in a culture of excellence

Join us in a workplace where innovation isn’t just encouraged - it’s a standard. Our flagship product, the Pod, is a testament to our culture of excellence, beloved by hundreds of thousands of customers worldwide. At Eight Sleep, you will be part of a team that continuously pushes the boundaries of technology in sleep fitness.

Immediate responsibility and accelerated career growth

From your first day, you’ll take on substantial responsibilities that have a direct impact on our core business and product success. We are a small team that empowers you to own your projects and see the tangible effects of your efforts, enhancing both your professional growth and our company’s trajectory. Your path will be challenging but rewarding, perfect for those who thrive in fast-paced environments aiming for high standards.

Collaboration with exceptional talent

Work alongside other bright minds like you: at Eight Sleep exceptional intelligence and a passion for breakthroughs are the norms. Our team members are not only experts in their fields but also avid innovators who thrive in our dynamic, fast-paced environment.

Equitable compensation and continuous equity investment

We extend equity participation to every full-time team member, recognizing and rewarding your direct contributions to our success. This includes periodic equity refreshments based on performance, ensuring that as Eight Sleep grows and succeeds, so do you – perfectly aligning your achievements with the broader triumphs of the company.

Your own Pod - and other great benefits

Every Eight Sleep employee receives the very product that defines our mission: a Pod of their own. If you join us you’ll get your own Pod, along with*:

  • Full access to health, vision, and dental insurance for you and your dependents

  • Supplemental life insurance

  • Flexible PTO

  • Commuter benefits to ease your daily commute

  • Paid parental leave

*List of benefits may vary depending on your location

At Eight Sleep we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our values by ensuring everyone feels they can flourish and grow. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Please note: This role is open to applicants in the US. Compensation (salary and equity) listed is reflective of candidates based in New York, NY.