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Craft Ventures Portfolio Job Board

Program Manager, Refurbishment

Eight Sleep

Eight Sleep

Operations
United States · San Jose, CA, USA · San Francisco, CA, USA
USD 130k-150k / year
Posted on Nov 1, 2025

Location

US | San Jose, CA, or San Francisco, CA

Employment Type

Full time

Department

Operations

Compensation

  • $130K – $150K

Job Location:
San Jose, CA and San Francisco, CA

Duties:
Oversee and manage the refurbishment program for returned units; track and report weekly metrics, including the number of units received, processed, and ready for shipment; collaborate with third-party refurbishment providers to ensure quality, timeliness, and cost-effectiveness of operations, including identifying opportunities to optimize unit processing throughput (UPH) and minimizing costs per unit; ensure all returned units undergo appropriate testing, cleaning and repackaging processes; develop and improve procedures for mechanical testing, including system-level testing and debugging; manage the repair process for damaged units and ensure efficient handling and troubleshooting of complex technical and mechanical issues; monitor and analyze refurbishment costs to develop strategies for reducing expenses while increasing productivity; and provide detailed reports to upper management on program performance, cost control, and improvement strategies.

Job Requirements:
Must have a minimum of a Bachelor’s Degree in Mechanical Engineering, or foreign equivalent, plus 2 years of experience as a Manufacturing Engineer.

Salary Range:
Salary Offered: $130,000 to $150,000 per year.

Compensation Range: $130K - $150K