Business Operations Manager

As a Business Operations Manager, you will hold a pivotal position in steering the strategic direction and growth of our company. This role reports to the Director of Business Operations, and comes with the exciting responsibility of advancing critical strategic initiatives. Business Operations serves as the swiss-army knife of the organization - you’ll work on a diverse set of projects and no two weeks will be the same. You will collaborate extensively with leaders from various departments, including Product, GTM, People, and Finance. This role offers unique visibility into a hyper-growth startup, and provides the opportunity to shape its trajectory and make a substantial impact.

Responsibilities:

• Spearhead goal setting and closely monitor progress, promptly identifying and addressing deviations from goals in collaboration with the Executive Leadership Team (ELT).
• Partner with leaders throughout the organization to ensure widespread adoption of the company-wide operating system, fostering continuous improvements as we evolve and learn.
• Create processes that streamline knowledge sharing and best practices throughout the organization.
• Contribute to strategic planning by defining OKRs (Objectives and Key Results).
• Facilitate the operational rhythm for Fingerprint’s Executive Leadership Team (ELT), Senior Leadership Team (SLT), encompassing agenda setting for ELT and SLT business reviews, action item tracking, and driving accountability.
• Become a proficient user of Notion and other essential systems to maintain visibility over high-priority initiatives.
• Roll up your sleeves and help wherever there is a critical need in the organization.

Qualifications and Experience Required:

• 3-5 years experience with a combination of management consulting, technology investment banking, venture capital, and/or startup operations.
• Exceptional attention to detail, marked by organizational prowess, proactiveness, and a commitment to rigor in your work.
• Strong stakeholder management skills, including effective written and verbal communication with senior leadership.
• Analytical thinking with a track record of utilizing data to inform business decisions.
• Quick learner who embraces the ambiguity of a startup and has a proactive approach to problem-solving.
• Preference for candidates with experience in high-growth tech companies and an understanding of SaaS business models.