About the Role:

Glean is seeking a Senior Analyst, AMER Field Operations to support its rapid sales team growth and drive operational excellence within its go-to-market (GTM) function. The company is expanding quickly, especially in high-growth SaaS and AI sectors, and needs an operational lead to partner with sales leaders.

You Will:

• Serve as the operational lead for sales leaders, delivering actionable insights to optimize pipeline coverage, territory design, and quota management
• Own the forecasting process, ensuring alignment between sales and finance, identifying risks through MEDDPICC/CoM qualification, and driving actions to maintain a healthy pipeline.
• Streamline workflows by identifying inefficiencies, implementing scalable processes, and leading AI-driven automation initiatives, in collaboration with Sales Systems and Process, to enhance sales team capacity.
• Enable revenue growth by consulting on and QA’ing real-time dashboards and reports, leveraging analytical tools like Sigma, to support data-driven decision-making and accountability.
• Manage territory planning and quota-setting processes for rapid sales team expansion, ensuring equitable coverage and governance, aligned with Field Operations’ regional focus.
• Partner with Marketing, Finance, and Product teams to execute cross-functional initiatives, such as new sales programs or tool rollouts, incorporating Command of the Message principles for customer-centric outcomes.
• Act as the escalation point for critical operational issues, resolving challenges and aligning with Glean’s broader GTM strategy to scale operational excellence.
• Lead initiatives to scale all sales ops deliverables including but not limited to; forecasting, reporting, and resource allocation systems

About You:

• 5+ years of experience in sales operations, field operations, or revenue operations, with significant exposure to sales teams and SaaS go-to-market models; experience in high-growth AI or technology companies is highly preferred.
• Strong understanding of sales support roles, business metrics, and best practices for driving growth, with expertise in pipeline management
• Strong ability to build cross-functional relationships with sales and internal stakeholders, ensuring effective collaboration and alignment on deal objectives.
• Excellent organizational skills, attention to detail, and the ability to manage multiple tasks and projects impacting the entire organization.
• Basic proficiency in business intelligence tools (e.g., Sigma, Tableau) and strong analytical skills to support data-driven decision-making.
• Ability to thrive in a dynamic, fast-paced environment, quickly adapting to new challenges and acquiring new skill sets as needed.

Location:

• This role is Remote, and folks can sit anywhere in the United States

Compensation & Benefits:

The standard base salary range for this position is $105,000 - $135,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused.

We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.