Opportunities at Craft portfolio companies





Accounting & Finance
United States · Remote · Canada
Posted on Saturday, September 9, 2023

For millions of teams working in dozens of industries, day-to-day business gets done on the phone. So why—despite the huge leaps we've taken in design and usability—does most business phone software still look, feel, and act like it was born in the 90s? OpenPhone is changing that.

We’re a new type of business phone with a mission to help people communicate better and be more productive.

We’re backed by Y Combinator and some of the best venture firms around including Tiger Global, Craft Ventures, Slow Ventures, and others. We take pride in providing an exceptional customer experience and a product people love, which is why we’re excited that our customers have rated us the #1 VoIP Provider on G2.

OpenPhone is the modern, sophisticated answer to the clunky, outdated phone systems that have been slowing down businesses for years. And after earning over 25,000 happy customers and $56M in funding in just four years, it's safe to say we're onto something big.

We're seeking a highly skilled and motivated Controller to join our Finance team and oversee all accounting activities. We currently outsource all bookkeeping so you will be the first step in helping us bring everything in-house. As the first accounting hire, you will play a crucial role on the team helping to develop and build many systems and processes from scratch. You will serve as the Head of Finance’s right-hand on all finance and accounting activities, playing a critical role in shaping the financial architecture of the business.


  • Own the monthly, quarterly, and year-end close processes to ensure timely and accurate GAAP compliant financial reporting
  • Set accounting policies and procedures and provide guidance on technical accounting
  • Develop, implement, and maintain financial controls, processes, and guidelines
  • Provide support for the annual budgeting and planning process
  • Collaborate with cross-functional teams to ensure accurate and reliable data for budgeting, forecasting, and strategic decision-making
  • Monitor and analyze financial metrics, identifying areas of improvement and recommending actions to optimize financial processes and enhance efficiency
  • Get the house in order to manage a successful external audit


  • 8-12 years experience, including Big 4 public accounting experience and public or private company experience as a Controller or in a Senior Accounting role
  • A “builder’s mindset” focused on learning, iterating, and scaling
  • Relentless attention to detail
  • Proven ability to be both a strategist and a doer
  • Experience with Quickbooks a plus
  • Strong Excel and financial modeling skills
  • Experience working in rapidly scaling environments - prior experience in the SaaS industry or other technology sectors is highly desirable
  • Masters degree in Finance or Accounting, CPA preferred

As a fully remote company, we thrive asynchronously as a team. We are curious, ambitious, and dedicated to our work. We value trust above all else, and have a strong bias for action. If you're looking for a place to do your life's work, please get in touch. We'd love to hear from you.

And remember, there's no such thing as a 'perfect' candidate. We're looking for optimists with grit and determination, who are excited to face the challenges of a growing startup. OpenPhone is the type of company where you can grow, and we encourage you to apply for this role even if you don't think you meet all the requirements.

We are committed to creating an inclusive and diverse work environment. It is important that you are able to bring your authentic self to work every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.