Opportunities at Craft portfolio companies


Senior Technical Project Manager



IT, Operations
Posted on Saturday, June 1, 2024
Plume Health is a passion-fueled, mission-driven company that is trans-founded and focused on radically increasing access to healthcare for the trans community, supporting a bold, authentic and healthy lifestyle. We hope to make gender-affirming hormone therapy easily accessible at the touch of a button in every state of the US. We are an organization by and for trans folks and we want heart-forward, awesomely talented teammates to join us on our journey.
This work is deeply personal and heart-driven, and we want teammates who, above all else, care about the mission and the people we serve. For the right candidates, we present a rare opportunity to do well by doing good. Plume offers an affirming, trans-centered, culturally inclusive and fun work environment filled with purpose.
About the Role:
We are seeking a Senior Technical Project Manager to join our Integrated Operations Team at Plume! The ideal candidate enjoys working cross-functionally and can translate between technical and non-technical stakeholders. This role is responsible for finding opportunities to improve performance, streamline operations, and accelerate scalable growth. You will own cross-functional technical projects and strive to build data-driven, tech-enabled solutions and drive action with pace. You will lead various programs by sharing a clear vision, creating actionable plans, and coordinating teams and resources for their completion and development.


  • Manage a portfolio of IT and engineering projects, holding yourself and others accountable for deadlines and deliverables.
  • Understand the technical requirements of other departments and explain them clearly to different groups within the organization.
  • Lead discussions on technical design and architecture with various teams, and communicate effectively between technical and non-technical stakeholders.
  • Develop organization-level processes and partner cross-functionally with product management, design, engineering, marketing, and operations teams to ensure a smooth and successful rollout of technical projects.
  • Track performance metrics, find ways to improve processes, and develop methods for better operational performance across different teams, with minimal guidance.
  • Regularly assess the technology stack, manage updates and retirements of old systems, and ensure everything runs smoothly for engineers, members, and stakeholders.


  • A strong appreciation for the trans experience and a desire to increase access to gender-affirming care
  • 6+ years in a management role, preferably in program management
  • 6+ years of software engineering, systems engineering, hardware engineering, or technical product/program management experience
  • Familiar with managing projects through the entire Software Development Life Cycle - experience with health tech startups or subscription-based healthcare is a plus!
  • Proven ability to work with technical teams to create systems, solutions, or products and deliver them from start to finish.
  • Experience working with tech and product teams to build and deliver end-to-end products with technical knowledge of the underlying platforms and technologies.
  • Ability to understand and present data-driven insights to leaders, with strong analytical, problem-solving, interpersonal, verbal, written, and presentation skills to effectively influence decisions among stakeholders.
Anticipated closing date for this role will be June 14th, 2024.
All Full-Time Employees are Eligible for:
• Ground-Floor Equity (Series B)
• Free Medical, Dental, Vision on the first of the month after you start full-time work
• Unlimited PTO
• 11 paid holidays and company shut-down for a week in December
• 401(k)
• Free Plume and Mental Health Subscriptions
Everyone associated with Plume gets the major benefit of having the best coworkers you could imagine, if you love fiercely intelligent, heart-open, mission-driven collaborators.
Plume is an equal opportunity employer. Trans and gender-nonconforming individuals are strongly encouraged to apply, particularly those who identify as people of color. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law. We will provide reasonable accommodations to individuals with disabilities upon request. Please let us know if you require any accommodations to apply or interview for this position.
Only those legally authorized to work in the USA are eligible to apply.
Discover more about Plume at www.getplume.co and become part of our award-winning journey towards transforming healthcare for every trans life. Join us today in shaping the future of healthtech and LGBTQ+ care!