Opportunities at Craft portfolio companies


Director of Platform Engineering



Software Engineering
Brno, Czechia
Posted on Tuesday, September 5, 2023

Platform Engineering is a discipline central to modern tech-driven organizations, providing a robust foundation upon which applications and services are built, deployed, and scaled. At Productboard, Platform Engineering isn't just about the infrastructure; it's the intersection of development tools, infrastructure automation, and operational best practices. Our Platform Engineering efforts ensure that developers have a paved path to build software and that applications have a resilient, efficient, and scalable environment to thrive.

We're searching for a Director of Platform Engineering to steer this pivotal function. This role will encompass the management of five core teams, each contributing distinct expertise:

  • Infrastructure: The muscle behind our cloud services, handling everything from AWS infrastructure and Kubernetes clusters to our observability platform, Kafka event bus, and CDN. They’re responsible for making sure our platform is resilient, scalable, and cost-effective.
  • DevX: This team is all about optimizing the productivity of our engineers. They handle CI/CD and develop tools to enhance local development and automate routine tasks.
  • Quality Engineering (QE): QE ensures robustness at all levels by designing testing frameworks and strategizing from unit tests up to performance testing.
  • Monolith Gardeners: Our Ruby monolith’s custodians, ensure its stability, scalability, and optimal cost operation. While they're not on the product development frontline, they play a crucial role in maintaining our system's backbone.
  • Data Engineering: Turning raw data into actionable insights, they manage our data infrastructure, pipelines, and visualization tools, aiding the business in making data-driven decisions.

This role doesn’t stop there. You'll be the guiding force for our core guilds in Architecture, Backend, and Frontend, and work hand-in-hand with our Security team to make sure we're ticking all compliance boxes.

Leading a talented group of three managers and a collective force of 25 brilliant minds, you’ll be central to making sure our platform remains top-notch.

On a Typical Day, You Will…

  • Manage and Mentor: Lead and coach your teams, fostering an environment of growth and high performance.
  • Strategize: Lay out the roadmap for our Platform Engineering efforts, looking at both immediate needs and long-term goals.
  • Recruit: As we expand, you'll play a part in bringing aboard talented individuals to bolster our technical capabilities.
  • Engage with the core guilds: You'll also be the executive sponsor for our core guilds around Architecture, Backend, and Frontend. This means you'll help set the direction and back them up as they work to streamline our engineering approaches across the company.
  • Collaborate with Security: Team up with the Security department to make sure we're hitting our marks on SoC 2 and ISO 27001 compliance.
  • Oversee the budget: With the Infrastructure team handling a big chunk of our software spend, you'll keep an eye on budget allocation and usage, ensuring we get the most out of our resources.

About you

  • Experienced leader of leaders: You've managed multiple teams before, steering them to success.
  • Mentorship: You've got a knack for helping team members grow, guiding them in their careers, and fostering a positive work environment.
  • Team Player: You've worked cross-functionally before, understanding the importance of pulling together with other departments and leaders.
  • Budget Management: Large budgets? No problem. You know how to allocate and track funds effectively.
  • Technical Background: A strong understanding, particularly of infrastructure and backend workings, is crucial. You know the nuts and bolts of services like AWS, Kubernetes, and the broader ecosystem.
  • Scaling and Reliability: With your involvement in SRE practices, you'll be at the forefront of ensuring our platform's robustness and readiness.
  • Hands-off Coding: While you understand tech deeply, your role here won't involve diving into code. Your skills will be applied in leadership and strategy.

Our tech stack

We work with the following frameworks, tools, and languages:

  • Infrastructure: AWS, Kubernetes, Terraform
  • Storage: PostgreSQL, Elastic, Redis
  • Backend: JVM/Kotlin, Ruby, Kafka
  • Frontend: TypeScript, React.js
  • Data Pipeline: Python, Keboola, Looker, Snowflake

You can look forward to the following benefits:

You'll join a diverse and talented team, with plenty of opportunities for personal growth, impact, and learning.

💰 Stock options

💻 MacBook + 34″ monitor

📚 Budget for online courses, books, and conferences

🏝 5 weeks of vacation + sick days

❤️ 1 Volunteer Day per year for you to help causes close to your heart 

🍲 Free snacks, drinks, and yummy catered lunches every day 

💚 Shared Headspace account for mindfulness & mental health 

🏋 MultiSport card to access sports facilities

🍹 Team events, such as happy hours, off-sites, and retreats

🍀 Mental Wellness Program to support your well-being and self-care

⏱ Flexible working hours and home office

🧒🏻 Parental benefits

🎓 Language lessons

About Productboard

Productboard is a customer-centric product management platform that helps organizations get the right products to market, faster. More than 5,400 companies, including Microsoft, Zoom, 1-800-Contacts, and UiPath, use Productboard to understand what users need, prioritize what to build next, and rally everyone around their roadmap.

With offices in San Francisco, Vancouver, Dublin, Brno and Prague, Productboard is backed by leading investors like Tiger Global Management, Dragoneer Investment Group, Index Ventures, Kleiner Perkins, Sequoia Capital, Bessemer Venture Partners, and Credo Ventures. 

In January 2022, we closed our $125M Series D round, which put us into the Unicorn category of companies, with a valuation of $1.7B.

  • Join at the golden startup age — established stability of a Unicorn with space for individual impact
  • You’ll enjoy an exciting team atmosphere, building a whole new category of software
  • You can help change the way that products are built all over the world
  • We iterate quickly and decisions are fast. You’ll have a voice in what we do and see the impact of your work
  • We are backed by top Silicon Valley investors, giving us access to capital, networks, mentors, and new markets
  • We are recognized as one of the hottest tech startups on the market today, named by Forbes magazine and Business Insider as one of the best startup employers to bet your career on and are regularly recognized for our company culture

About our culture

Imagine working in a place where everything matters — most importantly, you. At Productboard, values aren’t just something we like to talk about, they’re something we live and breathe. We believe in creating a work environment where:

  • People feel empowered, supported, and included
  • Trust and transparency are built into the way we work
  • Creativity, curiosity, and continuous improvement are encouraged and nurtured every day

Forming our company values was a group effort, with every employee allowed to contribute. From profit-sharing initiatives, like stock options, to open calendars and communication, we don’t waste time on politics or ego. We champion openness by sharing our goals, success, and failures. 

Join colleagues who love what they do and who are invested in their work environment and the future of the company. Help shape our company, culture, and product!

Check out our LinkedIn Life page, Instagram profile, and People of Productboard FB page or listen to our People of Productboard podcast for a real feel of what life is like at Productboard.

Equal Opportunity Employer Statement

We are an equal opportunity employer and champion equity. It is our aim to help people from all backgrounds, cultures, and groups realize their full potential at Productboard. We do not tolerate any discrimination or harassment based upon gender identity, race, color, religion, age, sexual orientation, non-disqualifying physical or mental disability, national origin, veteran status, or any other biascovered by appropriate law. All aspects of employment, including hiring, training, promotion, and terminations, are based on merit, competence, performance, and business needs. We are committed to an inclusive hiring process and provide all candidates with equal opportunity to demonstrate their abilities. Togetherness is one of our core values, and our Diversity Council helps to ensure that we uphold the values of authenticity, humanity, and diversity to create an environment where every person matters. We are committed to leading by example to drive societal change.