Opportunities at Craft portfolio companies


Senior Director, IT



Canada · Remote
Posted on Friday, August 25, 2023

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

We are in search of a transformational IT leader to join our senior leadership team. As the Senior Director of IT, you will be at the forefront of planning and driving strategic change, assessing our current state, and architecting the future of our IT infrastructure. Your leadership will be instrumental in fostering a performance-driven culture that equally values fun, innovation, and efficiency.

The IT team at Affirm serves as the technological backbone of the organization, ensuring smooth, efficient, and secure operations across all digital fronts. Comprising dedicated professionals with a diverse range of technical expertise, the team is responsible for maintaining and optimizing the company's IT infrastructure, networks, systems, and data. Their collaborative approach ensures that Affirm stays ahead of technological advancements, safeguards against potential threats, and consistently delivers top-tier experiences to both employees and stakeholders.

What You'll Do

  • Strategic Leadership:

    • Develop and execute a comprehensive IT strategy that aligns with our company’s business goals and objectives.

    • Assess current IT infrastructure, applications, and operations to identify strengths, weaknesses, and opportunities.

    • Advocate for and lead significant IT initiatives that provide a clear ROI and long-term value for the company.

  • Communication Excellence:

    • Distill and present complex IT topics to senior leadership, ensuring clarity, relevance, and timeliness.

    • Engage with various stakeholders, promoting transparent and effective communication.

    • Translate technical jargon into business language to drive informed decision-making.

  • Team Development:

    • Cultivate an environment that promotes professional growth, collaboration, and a strong performance culture.

    • Lead, mentor, and develop the IT team, ensuring that they have the resources and skills required to meet organizational needs.

    • Implement training and professional development programs to ensure the team stays updated with the latest technologies and best practices.

  • Operational Excellence:

    • Ensure the seamless operation of all IT functions, including infrastructure, application development, security, and support.

    • Oversee the design, development, and implementation of new systems and enhancements to existing systems.

    • Establish and monitor KPIs, ensuring that IT projects are delivered on time and within budget.

  • Stakeholder Collaboration:

    • Partner with business leaders across the company to understand their technology needs and ensure IT initiatives support those needs.

    • Foster strong relationships with external vendors and partners.

  • Innovation and Continuous Improvement:

    • Stay updated with the latest technological advancements and industry trends.

    • Foster a culture of innovation, encouraging the team to bring forward new ideas and solutions.

    • Continuously evaluate and improve IT processes to enhance efficiency and effectiveness.

What We Look For

  • Bachelor’s degree in Computer Science, Information Systems, or a related field. A Master’s degree is preferred.

  • A minimum of 10 years of IT experience, with at least 5 years in a senior leadership role.

  • Demonstrated experience in leading large-scale IT transformation initiatives.

  • Proven ability to articulate and communicate complex topics in a clear, concise manner to senior leadership.

  • Strong understanding of IT best practices, trends, and emerging technologies.

  • Excellent communication, leadership, and team-building skills.

  • Ability to think strategically while also diving deep into technical details when necessary


Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.

We have a simple and transparent remote-first grade-based compensation structure. Offer amounts within the range are based on a number of factors including but not limited to job-related skills, experience, and relevant education or training. Across the broader organization, certain roles are eligible for equity awards upon hire, promotion, tenure milestones and for performance.

We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include:

  • Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
  • Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
  • Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
  • ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount

We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

By clicking "Submit Application," you acknowledge that you have read the Affirm Employment Privacy Policy for applicants within the United States, the EU Employee Notice Regarding Use of Personal Data (Poland) for applicants applying from Poland, the EU Employee Notice Regarding Use of Personal Data (Spain) for applicants applying from Spain, or the Affirm U.K. Limited Employee Notice Regarding Use of Personal Data for applicants applying from the United Kingdom, and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.