Opportunities at Craft portfolio companies


Legal Operations Manager



Legal, Operations
Canada · Remote
Posted on Saturday, January 27, 2024

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

We are seeking a Legal Operations Manager to join our Legal department and lead our Legal Operations function. Reporting directly to the Chief of Staff, this position will be responsible for the operations of the legal department, scaling the operational, strategic, and technical functions of the Legal department.

What You'll Do

  • Build and execute a multi-year strategic roadmap for the legal operations function to support an innovative, and global Legal team.
  • Identify and implement strategic, financial and operational initiatives to enhance legal department efficiency
  • Manage and refine the day-to-day operations (e.g. e-billing, onboarding) of the legal department
  • Develop and iterate on legal department metrics and reporting for quarterly business reviews.
  • Work closely with other departments to ensure the legal team is aligned with the broader business goals and participating in cross-functional projects and initiatives.
  • Facilitate company-wide training on Legal tools, train the team and the broader organization on legal processes and procedures (e.g. new software or process rollout),
  • Serve as a resource to the Legal Leadership Team and their teams for Special Projects and cross-functional problem solving

What We Look For

  • 5 to 7 years of experience in legal operations at a technology company, background in finance preferred
  • Ability to be both a strategic thinker & a natural problem solver who thrives in a fast-paced environment.
  • Proven self-starter who can prioritize and manage multiple projects and responsibilities with agility and efficiency, acting as a pivotal contributor to a high-performing team.
  • Excellent interpersonal and communication skills, including diplomacy, sensitivity, and interacting well with team members at all levels
  • Proactive and adaptable: confidently makes informed decisions, thrives with minimal guidance, and enjoys a dynamic environment that celebrates innovation.
  • Inquisitive nature: loves to pose questions, challenge processes, etc.
  • Strong project management, critical thinking, and analytical skills (PMP or Agile certification is a plus)
  • Experience with legal technology (evaluation and implementation of solutions)
  • Technical expertise in contract lifecycle management tools (e.g. Ironclad), e-billing tools (e.g. SimpleLegal), and Google Suite collaboration tools
  • Outstanding attention to detail and organizational and time management skills

Pay Grade - CAN29

Employees new to Affirm or promoted into a new role, typically begin in the min to mid range.

CAN Base Pay Range:

Min: $105,300

Mid: $131,600

Max: $157,900


Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.

We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include:

  • Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
  • Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
  • Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
  • ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount

We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.

By clicking "Submit Application," you acknowledge that you have read the Affirm Employment Privacy Policy for applicants within the United States, the EU Employee Notice Regarding Use of Personal Data (Poland) for applicants applying from Poland, the EU Employee Notice Regarding Use of Personal Data (Spain) for applicants applying from Spain, or the Affirm U.K. Limited Employee Notice Regarding Use of Personal Data for applicants applying from the United Kingdom, and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.