hero

Opportunities at Craft portfolio companies

175
companies
1,320
Jobs

Staff Technical Program Manager

Returnly

Returnly

IT, Sales & Business Development, Operations
United States · Remote
Posted on Apr 4, 2024

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

We're looking for an experienced Senior Manager, Technical Programs to oversee our team of Technical Program Managers and drive the successful execution of strategic programs in partnership with leaders in our Technology organization. As our products scale to meet our accelerating business and expanding product lines, you will bring expertise in technical program management to help us deliver on great Affirm products. You will also actively develop and grow our key TPM talent as well as evolve the team to set it up for success as it faces new challenges.

What you’ll do

  • Work closely with our leads and partners in Product, Engineering, Design, Infrastructure, Operations and Analytics to map out strategies and roadmaps, and ensure alignment with company wide goals.
  • Develop the OKRs, priorities and operational models and work alongside our team to reach them. Ensure high-quality program management and ongoing technical skill development for the team.
  • Establish and execute robust prioritization of programs across the Product and Engineering plans.
  • Drive employee engagement and a high-performance culture within the team, ensuring effective performance management, coaching, career development of the team and creating an environment where people can excel through accountability, encouragement, and empowerment.
  • Taken on complex, multi-year, multi-disciplinary, and highly visible technical projects in service of our team’s mission of supporting critical programs that drive company goals.
  • Partner with Product and Engineering to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company.
  • Understand technical implementation at the architecture level and propose technical alternatives, ask questions that clarify priorities and push the team to be effective, and develop domain and technical knowledge.
  • Proactively identify and drive resolution of dependencies, evaluate risks, and communicate status to upper management and program stakeholders.

What we look for

  • Bachelor's degree in Computer Science, Electrical Engineering, or equivalent practical experience
  • 3-5 years of experience managing technical program management teams
  • 7+ years of experience program managing technical implementations
  • Passion and drive to change consumer finance for the better
  • Organized and strategic approach to collaborating across multi-disciplinary teams
  • Strong stakeholder management with Engineering, Product, Design, Analytics, and other cross-functional teams.
  • Track record of successfully launching software products by driving complex large technology applications and geographically distributed backend systems.
  • Clear and compelling written and verbal communication
  • Obsesses over getting the details right but knows how to ship on time
  • Prior experience in FinTech, Payments or Commerce is a plus.

Pay Grade - USA31
Employees new to Affirm or promoted into a new role, typically begin in the min to mid range.
USA base pay range (CA, WA, NY, NJ, CT) per year:
Min: $190,000
Mid: $237,500
Max: $284,900

USA base pay range (all other U.S. states) per year:
Min: $171,000
Mid: $213,700
Max: $256,500

#LI-Remote

Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.

We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include:

  • Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
  • Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
  • Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
  • ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount

We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.

By clicking "Submit Application," you acknowledge that you have read the Affirm Employment Privacy Policy for applicants within the United States, the EU Employee Notice Regarding Use of Personal Data (Poland) for applicants applying from Poland, the EU Employee Notice Regarding Use of Personal Data (Spain) for applicants applying from Spain, or the Affirm U.K. Limited Employee Notice Regarding Use of Personal Data for applicants applying from the United Kingdom, and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.