About Smith.ai

We’re the buffer between clients and service-oriented small businesses, an area known as “lead qualification,” which is a lot more exciting than it sounds. We help the best service-oriented Small & Medium Businesses a.k.a. “SMB” (law firms, wealth management, IT consultants, marketers, and more) run better businesses, and our customers love us. It’s a huge market — 30M SMB in the US alone. While others are laying off in this new COVID world, we’re growing. We work our magic through a “human in the loop” AI + Receptionist system to handle their calls and chats, with funnels optimized for their industries and businesses.

We’re remote, and we’ve been that way since 2015. We’ve been generating revenue since day one, and our business has grown significantly. Our founders are early Google, Apple, Mint/Intuit, and we have a culture of “engineering is the product,” ruthless prioritization, honest communication, and respect. We build stuff very, very quickly (people who don’t fit can’t keep up — if you like to ship, you’ll like it here) with lots of customer input, and we subscribe to the Eames’ quote, “Innovate as a last resort.”

About The Role

We’re looking for a Full Stack Software Engineer to join our tight-knit Engineering team. As part of Smith.ai’s core team, you’ll collaborate closely with Product and Design to build and maintain our next generation of AI-powered products. You’ll also help expand our support platform’s functionality, driving greater operational efficiency and delivering even better experiences for our customers.

What You’ll Do

About You: You’re a great communicator who thrives on collaboration because you know it leads to faster, better results. You take ownership of your work, push through blockers, and don’t wait to be unblocked—you make things happen. When faced with something new, you figure it out, whether that means learning independently or partnering with the right person.

You bring your own unique strengths to a team, elevating it in your way—not by forcing another company’s processes, but by contributing fresh thinking, problem-solving skills, and a willingness to build together. People across all departments—not just engineers—enjoy working with you. You’re excited to stretch your skills in development and scaling during the “rocket ship” phase of a startup. You’re eager to wear many hats (some days, you’ll be playing SRE), work cross-functionally, and prioritize effectively. This is a rare opportunity to gain hands-on leadership and autonomy, setting you up for whatever path you choose management, IC growth, or even entrepreneurship down the road.

And if you want to work on cutting-edge AI-powered products, you’re in the right place.

•Collaborate to design and implement Full Stack features and products

•Optimize existing applications for speed, scalability, and maintainability

•Work closely with Product and Design to shape new features and AI products

•Ensure code integrity, organization, and maintainability through best practices

•Implement security and data protection features to keep our platform safe

•Mentor and support other team members as needed

What You’ll Bring

•5+ years of experience as a Full Stack Software Engineer

•Bachelor's degree in Computer Science or comparable discipline

•Highly experienced with Python+Django

•Highly experienced with Vue.js or any Flux based framework

•Experience with React FE with Django is preferred

•Able to effectively, conversationally communicate in English (written, spoken)

Nice to Have's:

•Experience working with LLMs and AI-related technologies

•Experience with PostgresSQL/Celery