hold your horses—something's not right

As a veterinarian, Dr. David Bessler knew something was wrong with the ER experience. A major piece was missing: the customer's feelings. They were left out in a lobby, kept in the dark about treatment options, and then hit with surprise fees.

working like a dog, but excited as a puppy

Enter VEG. Along with VEG co-founder David Glattstein and a dedicated team, Dr. Bessler created the VEG experience, which puts people and their pets first. Customers are met at the door and that door is open 24/7, even on holidays. And our staff is trained to treat any emergency—from vomiting to surgery.

keeping the flock together

If pets could talk, they'd tell you to stay with them. That's why at VEG, our open floor plan lets you see everything and participate in your pet's care. In fact, you can stay with your pet the entire time, even through surgery.

welcoming scaredy-cats

Want to hold your pet during treatment? YES! We do whatever it takes to take the scary out of a stressful situation. With your pet more at ease, we can have an open conversation about diagnosis, treatment options, and costs.

ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most by challenging norms and fixing the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7/365, and created an ER experience that focuses on what our pets and pet parents really need. We’ve done the same for our people (VEGgies), finding a way to say YES so they are empowered to achieve great things, grow in unexpected ways, and find a place where they truly belong. We’re rethinking emergency care from every angle—from how we run our hospitals to how we support the people working inside them. That’s where our headquarters team comes in. Whether building technology to make our hospitals more efficient, recruiting and growing incredible VEGgies, or bringing our brand to life through marketing, our VQ (VEG Headquarters) team makes it all possible—ensuring our hospitals and people have everything they need to help pets and their families. VEG is a 2025 and 2026 certified Great Place to Work®. THE JOB VEG is building technology that helps hospital teams deliver exceptional emergency care for pets and their people. As VEG continues to grow, our internal products need to scale with the speed, reliability, and care our hospitals depend on every day. As a Senior Software Engineer on the Platform & Infrastructure team, you will build and improve backend systems that support critical hospital and internal workflows. Your first focus will be DogByte, a key product used across the business, while also contributing to new products as VEG expands. This role is for someone who enjoys building stable, maintainable systems with real operational impact. You will take product context, technical requirements, and ambiguity, then turn them into thoughtful solutions that are reliable today and ready for future growth.

● Build and improve backend systems that support DogByte and other internal products as VEG continues to grow ●Own projects from problem framing through production release, including technical design, sequencing, testing, rollout, and follow-through ●Partner with Product to understand how hospital and internal teams use our systems, then translate that context into practical backend decisions which work now and will continue to scale through hospital expansion ●Collaborate with our SRE and DevSecOps teams to support safe, repeatable releases and healthy production systems ●Use AI tools thoughtfully across code generation, review, testing, documentation, and problem-solving while maintaining strong judgment for quality and risk. ●Review work across teams and provide technical feedback that improves quality, consistency, and long-term product stability

●Product judgment, including the ability to understand user workflows and make technical decisions based on how systems are used in the real world ●Strong backend ownership, with the ability to guide work from ambiguous problem to production-ready solution ●A proactive approach to reliability, maintainability, and scalability ●Experience building or configuring AI-enabled skills, tooling, workflows, or agents that improve your own development workflow and contribute to better team development practices ●You have direct experience with technologies relevant to our technical stack, which currently includes: Python, PostgreSQL, AWS ●5+ years in engineering environments where developers own code through release, including CI/CD and production quality