Responsibilities

• Support the HR team in employee relations investigations and conflict resolution
• Maintain our HRIS for all employee life-cycle processes
• Respond to employee inquiries, questions and concerns
• Provide information, guidance and direction on HR policies, programs, and processes to employees and managers
• Serve as the onboarding point of contact for the new hire program and support new employees’ transition into TBC
• Ensure employee electronic files are accurate and updated, and assist with HR reporting and audit requests
• Assist with the creation, documentation, and implementation of human resources policies, programs, and processes
• Respond to initial unemployment claims and employment verifications
• Provide support to the HR team and deliver core HR services to the workforce
• Assist HR team in identifying department needs, recommending changes, and implementing improvements
• Facilitate site-wide events, such as benefits fairs, volunteer efforts, and team celebrations
• Support the recruitment team with staffing-related support activities
• Maintain standards of strict confidentiality with respect to all matters and documents

Basic Qualifications

• Bachelor’s degree.
• 6+ months of administrative experience (internship experience qualifies)

Preferred Skills and Experience

• 2+ years in a customer service, administrative, or a human resources support role.
• Experience with HRIS systems.
• Excellent communication skills, both written and verbal.
• Strong attention to detail.
• Analytical and problem solving skills.
• Strong interpersonal and teamwork skills.
• Experience with Rippling, Gem or Deputy.
• OSHA-10 or OSHA-30 certificate.

Additional Requirements

• Position requires some local travel to other sites and/or recruiting functions (up to 20%).
• Position requires ability to work overtime.