At Vanta, our mission is to secure the internet and protect consumer data. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it.

As an IT Operations Engineer you’ll be responsible for supporting our fleet of Vantan’s with their day-to-day technology needs, as well as work to set up processes and workflows to enhance the overall employee experience at Vanta. Reporting to the Enterprise Engineering Manager, this position is responsible for maintaining quality services and driving change for the business across our international offices.

At Vanta, our mission is to secure the internet and protect consumer data. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it.

The Enterprise Engineering (EE) team is an employee-facing team with a mission to provide Vantan’s with a secure and stellar experience with the tools and technologies they need to do their best work, regardless of where they are.

This role will be the first point of contact for our international Vantan’s and ensure that every Vantan gets the support they need regardless of their timezone.

What you’ll do as a IT Operations Engineer at Vanta:

• Support the day to day IT needs of our Vantan’s such as helpdesk requests, onboarding, access management and asset management

• Help establish appropriate policies and best practices for IT operations

• Help create processes and workflows that are scalable, repeatable, and most importantly – secure

• Manage installations, upgrades, and configurations of our company owned devices

• Work with cross functional stakeholders to identify areas of opportunities within the IT space

• Develop and nurture strong customer relationships with key business stakeholders to identify areas of opportunity for improvements

• Create and maintain clear, user-friendly documentation for internal processes, tools, and workflows

How to be successful in this role:

• Communicate clearly and confidently, translating technical issues into approachable language

• Provide timely, thoughtful support with a strong focus on the end-user experience

• Bring hands-on experience with SaaS tools like Google Workspace, and know how to scale them effectively

• Understand identity and access management best practices, ideally with experience using Okta

• Comfortable supporting macOS environments and managing a distributed device fleet (bonus points for Jamf experience)

• Collaborate effectively across teams, building strong relationships with partners in People, Security, Workplace, and other key teams

• Thrive in fast-paced, high-growth environments with shifting priorities

• Take initiative and operate effectively with minimal oversight

• Ability to work in our Sydney office in a hybrid setting (3 days a week)

What you can expect as a Vantan:

• Industry-competitive salary and equity

• Healthcare stipend towards health insurance for you and your dependents

• 16 weeks paid parental leave for all new parents (birthing, non-birthing, and adoptive)

• Health & wellness stipend

• Remote workspace stipend

• Commuter benefits for team members who attend the office

• Internet and cellphone stipend

• 9 company paid holidays

• 20 days of PTO per year

• Virtual team building activities, lunch and learns, and other company-wide events!

To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors and may vary based on candidate location, skills, depth of work experience, and relevant licenses/credentials.

#LI-hybrid

At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply.

About Vanta

We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation. Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security.From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged.

Now more than ever, making security continuous—not just a point-in-time check— is essential. Thousands of companies rely on Vanta to build, maintain and demonstrate their trust— all in a way that's real-time and transparent.